KNOWLEDGE AND ABILITIES
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Office practices, procedures and equipment, basic computer skills.
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Telephone techniques and etiquette.
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Correct English usage, grammar, spelling, punctuation and vocabulary.
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Interpersonal skills using tact, patience and courtesy.
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Ability to read, interpret, apply and explain rules, regulations, policies and procedures.
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Determine appropriate action within clearly defined guidelines.
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Proper methods, materials, supplies, tools and equipment used in daily work.
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Proper lifting techniques.
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Work independently with little direction.
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